Page 29 of 34
Re: Bug Reports
Posted: Wed Aug 14, 2024 4:30 pm
by Decker
Went to start Clan War and it just sat on downloading 0% and never moved, needless to say I didn't win...
EDIT: Exotic Event is doing the same NO chapters are available to play, what is going on GameLoft, whole games broken.
Re: Bug Reports
Posted: Thu Aug 15, 2024 12:11 pm
by GWD
I can't get in the game at all today. It loads to 100% and just sits there loading. Left it for a half hour...still loading.
For variety, the loading sometimes crashes back to the desktop. Other times it tries to load and an in-game splash screen appears on top of the opening screen. Closing that screen makes no difference.
Hope GL extends the exotic event. This is no time to prevent access.
Re: Bug Reports
Posted: Thu Aug 15, 2024 1:50 pm
by GWD
GWD wrote: ↑Thu Aug 15, 2024 12:11 pm
I can't get in the game at all today. It loads to 100% and just sits there loading. Left it for a half hour...still loading.
For variety, the loading sometimes crashes back to the desktop. Other times it tries to load and an in-game splash screen appears on top of the opening screen. Closing that screen makes no difference.
Hope GL extends the exotic event. This is no time to prevent access.
Discord is exploding with others having the same issue. One fix that seems to work is to minimize the game while it is trying to log in and stalled at 100%, wait 30 seconds, and then restore the game. It goes into "Reconnecting" mode and the game is opened. GL says that they are working on the problem.
Re: Bug Reports
Posted: Thu Aug 15, 2024 4:06 pm
by Decker
I hope they're fixing it - they broke it!
Re: Bug Reports
Posted: Mon Sep 30, 2024 7:38 am
by Decker
Totally FUBAR'd today again - start game, claim daily reward, go to shop and try and buy something, reconnect. Every time the same, and you just have to wait for it to reconnect. What gives GameLoft!!!
Re: Bug Reports
Posted: Mon Sep 30, 2024 11:04 pm
by GWD
This thread is probably a better place to put this statement from GL (rather than "Future Events").
Related to our latest update 63, we have important details to share with you:
Today, we are releasing a new version to resolve the issues we had during the last few days including the crashing, unstable connection issues.
The update for Steam will also be available with this version.
About the SpecOps, we put the limitation as an attempt to improve the game stability. This attempt was however an oversight and it introduced more problems and inconvenience than benefits to Snipers. Having listened to your inputs, we understand your frustration and decided to revert this change.
A compensation of 02 Tier-13 SquadMates will be offered to all of you - we will announce when we start the delivery.
The Survival Fury will be live shortly on mobile (iOS + Android).
For PvP's trophy, we are working to make it right, we suggest you to contact our Customer Care team via in-game menu or this link https://support.gameloft.com/contactus? ... verify=yes to submit as much details as you can, the CC team will help you out.
We know the situation has been tough during the last few days, but we always listen to your valuable feedbacks to improve the game.
Re: Bug Reports
Posted: Tue Oct 01, 2024 6:39 am
by Decker
It just gets better, not!
Why don't they simply test before release, it's not rocket science...
Re: Bug Reports
Posted: Fri Oct 04, 2024 8:10 am
by Decker
Can't claim todays daily reward, does any of this game still work?!?
Re: Bug Reports
Posted: Fri Oct 04, 2024 1:02 pm
by GWD
Decker wrote: ↑Fri Oct 04, 2024 8:10 am
Can't claim todays daily reward, does any of this game still work?!?
Same here. Had to restart twice to get the reward.
Along the same line (after a week of suffering Update 63):
1. Trophies from PVP still not restored to pre-update amount.
2. Have to sign in to Facebook each time the game is opened.
3. Randomly crashing to desktop frequently...especially when rewards are involved.
4. Some pop-up cause the game to freeze, requiring restarts.
5. A lot of PVP opponents have "Black Shields" while having earned many trophies.
Re: Bug Reports
Posted: Fri Oct 04, 2024 1:15 pm
by Decker
Sounds about right, noticed the pop-ups you 'have to click them' to continue, the cross doesn't close the box.
Re: Bug Reports
Posted: Tue Oct 08, 2024 12:30 pm
by GWD
Update: PVP trophies restored along with some baubles for restoration. Everybody that lost trophies should be getting them back soon. There is not much time left in the current season so GL better get busy.
The other issues persist.
Re: Bug Reports
Posted: Fri Oct 18, 2024 10:54 am
by Decker
Video playback down, again.
Re: Bug Reports
Posted: Thu Oct 24, 2024 7:10 am
by Decker
Game broken again, reset back to training level, vids not available, notifications reset, what is going on...
Re: Bug Reports
Posted: Sun Dec 15, 2024 9:23 pm
by Corporal Kiwi
Wwll it looks like GL have screwed up again. It appears that the game is once again not freeing memory causing the the game to freeze. Anyway we seemed to have a good run up until now, lookout Christmas, what can go wrong...
Re: Bug Reports
Posted: Mon Dec 16, 2024 8:57 am
by Decker
I now expect this rather than being surprised anymore...