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Connection Issues

Posted: Fri Mar 18, 2022 5:46 am
by Corporal Kiwi
Looks like the game is in 'no connect mode' again possibly due to issues up North. The APA is all but dead.

Re: Connection Issues

Posted: Sun Mar 20, 2022 3:53 am
by intolt
I was able to connect this morning (19-3-22) but not at all since 6pm.
What issues up North, Corporal Kiwi?

Re: Connection Issues

Posted: Mon Mar 21, 2022 5:41 am
by Corporal Kiwi
The shite going down in Eastern Europe

Re: Connection Issues

Posted: Mon Mar 28, 2022 6:18 pm
by intolt
Today, instead of the "Failed to connect" error, it's dumping me back to desktop. Anyone else experiencing this?

Re: Connection Issues

Posted: Mon Mar 28, 2022 7:05 pm
by Decker
I've had that for ages, usually when playing (or trying to) a video, but it has happened during PvP and at other events too.

Still getting reconnects too.

Re: Connection Issues

Posted: Mon Mar 28, 2022 10:53 pm
by GWD
intolt wrote: Mon Mar 28, 2022 6:18 pm Today, instead of the "Failed to connect" error, it's dumping me back to desktop. Anyone else experiencing this?
Yep, time and time again today. Right back to the desktop with no explanation.

A few hours later it is back to working again. Now, where is the compensation???? A couple of thousand rubies would do.

Re: Connection Issues

Posted: Tue Mar 29, 2022 1:19 pm
by Decker
It's been ongoing for years now, GameLoft have never accepted it is an issue/bug/failure/etc.

Today loading stalled at 81% for quite a while so I have a feeling in my water they've pushed out and update behind the scenes, although it's possibly the new 3 stage event, but it would be nice to be informed as to what's going on (sorry I couldn't resist putting that bit in, I know getting info from GameLoft is like trying to strike a match on wet tripe).

Re: Connection Issues

Posted: Thu May 19, 2022 7:29 pm
by GWD
Been getting the "Failed to Connect" at 64% for the past 3 hours. I'd reset the app but I don't have a recent screenshot of my data. Doesn't seem to be anybody on Discord with the same problem.

Anybody else with this issue?

Re: Connection Issues

Posted: Thu May 19, 2022 10:13 pm
by GWD
Update:
Reset the SF app...no difference.
Cleared all browser cookies...no change.
Uninstalled/reinstalled game. Same garbage - "Failed to Connect". Internet connection is just fine.

Out of options.

Re: Connection Issues

Posted: Fri May 20, 2022 11:26 am
by Decker
I've jumped though all the hoops too and still the same garbage, I get it 'during' arena matches, and PvP as well as randomly at any other time, GameLoft just don't know what they're doing so where ever they're spending their money it's definitely not on technical talent!!!

Re: Connection Issues

Posted: Fri May 20, 2022 2:34 pm
by GWD
Apparently, GL knows about the connection issues and will apply a fix "as soon as possible". This was 8 hours ago...no fix yet.

Must be a difficult fix. Or your evaluation is correct...the techs are a bunch of twits.

Re: Connection Issues

Posted: Fri May 20, 2022 3:08 pm
by Decker
They've known about this for ages, and giving the same old story, reality is they don't know how to fix it, if they did it could have been done a loooooong time ago.

Re: Connection Issues

Posted: Fri May 20, 2022 5:32 pm
by GWD
Well, at least I'm not alone with this Fail to Connect issue. When I posted it on Discord, a number of players chimed in that they also had the problem.

Trouble is, it is the weekend in Romania so the outage might last for several more days. All the event progress will be toast by then.

Re: Connection Issues

Posted: Fri May 20, 2022 5:40 pm
by Decker
When there's no exotic event the game runs 'okay' (not perfect or even great just okay).

When there is an exotic event on the problems appear way more frequently, especially bombing out during video playback, coincidence, I doubt it.